Privacy policy

NINMA Co. Privacy Policy

Last Updated: May 19, 2025

1. Introduction

NINMA values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [www.ninma.co](http://www.ninma.co), place an order, or interact with us. 

By using our website and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue use. We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

2. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

    • Name, email, phone number, billing/shipping address
    • Payment details (processed through secure third-party gateways)
    • Email and SMS contact preferences
    • Customer support inquiries and messages
    • Account login credentials (if applicable)

B. Information We Collect Automatically

    • IP address, device and browser type, geolocation (via IP)
    • Usage data such as page views, click behavior, time on site
    • Cookies, pixels, and similar tracking technologies

C. Information from Third Parties

    • Payment processors and fulfillment partners (e.g., Shopify, PayMongo, GCash
    • Email marketing platforms (e.g., Mailchimp, Klaviyo)
    • Analytics services (e.g., Google Analytics)
    • Advertising partners (e.g., Meta/Facebook, Google Ads)

 3. How We Use Your Information

We use your personal data for the following purposes:

  • To process, fulfill, and manage your orders
  • To communicate with you regarding orders, updates, or inquiries
  • To personalize your experience and improve our website
  • To send you promotional or marketing messages (only if you opt in)
  • To detect, prevent, and address fraud or security issues
  • To comply with legal obligations or regulatory requirements

Legal bases for processing may include consent, contractual necessity, legitimate interest, or legal obligation, as applicable.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, remember preferences, run analytics, and serve relevant ads. For more details on Shopify's cookies, please visit: https://www.shopify.com/legal/cookies 

You can manage or disable cookies via your browser settings. However, blocking cookies may affect website functionality.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Payment processors to handle secure transactions
  • Shipping providers for order fulfillment
  • Marketing platforms for newsletters and updates (with your consent)
  • Analytics and advertising partners to improve website performance
  • Service providers for IT support, data hosting, and fraud prevention

In the event of a merger or business transfer, your data may be shared with successors or affiliates.

6. Children's Privacy

Our website and services are intended for individuals who are at least 18 years old. While some of our products may be suitable for use by children aged 3 and older, they are only marketed and sold to adults– specifically, the parents or legal guardians responsible for purchasing and administering these products.

We do not knowingly collect personal information directly from individuals under 18 years of age. If you believe a child under your care has provided us with personal information without your consent, please contact us so we can delete it.

 7. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the right to:

  • Access and request a copy of your personal data
  • Correct or update inaccurate or incomplete information
  • Withdraw consent for marketing (unsubscribe link available in emails)
  • Request deletion of your personal data, except where required for legal compliance

8. Data Security and Retention

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Your personal data is retained only as long as necessary for the purposes stated above, or as required by law (e.g., financial or regulatory obligations).

Please use strong passwords and do not share account credentials. If you suspect unauthorized access to your account, contact us immediately.

9. International Data Transfers

Our service providers, such as Shopify, Meta or Google, may process your data outside the Philippines. These entities are required to safeguard your information in accordance with applicable data protection standards.

10. User-Generated Content

If you leave reviews or submit testimonials on our website or social media, this content may become publicly viewable. Please avoid sharing sensitive or private information in these channels.

11. Updates to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page with the updated date. Continued use of our website constitutes your acceptance of any changes.

12. Contact Information

If you have any privacy-related inquiries or data access requests, please contact us at hello@ninma.co