Aromatherapeutic allies for skin, scalp and hair strength, transforming your shower into a lush rainforest...Read more
Helps bolster daily immune defense and flu recovery...Read more
Help ease post-workout or inflammatory muscle tension, nerve or joint pain...Read more
NINMA Refunds & Returns Policy
At NINMA Co., we take great care in crafting our herbal apothecary products using seasonal fresh and dried whole foods and herbs. Due to the nature of our products, we do not accept returns or exchanges once an order has been processed.
However, if your order arrives damaged, defective, or incorrect, we’re happy to make it right. Please follow the steps below:
1. Eligibility for Replacement or Refund
We offer replacements or refunds only in the following cases:
Requests must be made within 3 calendar days of receiving your order.
2. Health & Allergy Disclaimer
Please review our Health & Allergy Disclaimer in our Terms of Service.
Since everyone’s body responds differently to natural ingredients, we recommend carefully reviewing our ingredient lists before purchasing. If you have sensitive skin or a history of allergies, we suggest doing a patch test before using topical products and starting with a low dose when trying new herbal formulations. Discontinue use if irritation occurs.
Unfortunately, we cannot offer refunds or exchanges for allergic reactions or sensitivities, whether known or previously unknown. If you’re unsure whether a product is right for you, we suggest consulting with your healthcare provider before use.
3. How to Request a Replacement or Refund
To file a request, please email hello@ninma.co with:
We will review your request and respond within 3-5 business days.
4. Refund & Replacement Process
5. Non-Returnable & Non-Refundable Items
We appreciate your understanding and support of our small-batch, artisanal approach to herbal wellness. If you have any questions, feel free to reach out to hello@ninma.co
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Aromatherapeutic allies for skin, scalp and hair strength, transforming your shower into a lush rainforest...Read more
Helps bolster daily immune defense and flu recovery...Read more
Help ease post-workout or inflammatory muscle tension, nerve or joint pain...Read more